about

We are a small UK business who focus on the needs of smart home owners. We understand that every home and every family is unique, and we strive to create products that cater to those specific needs. We pride ourselves on producing and manufacturing unique products, most of which are designed from the ground up, ensuring that they are not only functional but also visually pleasing.

Our goal is to make your smart home even more smarter, to enhance the way you live, work and play. We believe that a smart home should be more than just a collection of devices, it should be an extension of you and your lifestyle. We strive to create products that not only make your life easier but also add comfort, convenience, and a touch of luxury.

We are dedicated to provide exceptional customer service and support. We are always happy to answer any questions you may have and to provide assistance with setting up and configuring your devices. Our team is passionate about helping you get the most out of your smart home and we are committed to providing you with the best products and services. We believe that our products will help you achieve your smart home dreams.

Marc Labuhn
Marc Labuhn
Reviewer
5/5

Easy to find what I was looking for, information was clear and accurate, everything was delivered quickly.

2 days ago
Marcel
Marcel
Reviewer
5/5

A couple of things didn't seem to work with my order and setup, but customer services were super helpful and quick getting back to me; I needed to buy a couple of relays for my situation but the problems were solved after that. Everything works really nicely and is good value.

1 week ago
Dave Sussman
Dave Sussman
Reviewer
5/5

Great selection of products, good prices, easy site and quick delivery. Really, you can't ask for more.

2 weeks ago
Harry James
Harry James
Reviewer
5/5
2 weeks ago
Richard Harnwell
Richard Harnwell
Reviewer
4/5

Delivery great, not had to use customer service. Website decent, but could really do with some better filtering or menu options - the "shop" menu item just takes you to a big list of everything.

3 weeks ago
Anonymous
Anonymous
Reviewer
5/5
4 weeks ago
Dominic
Dominic
Reviewer
5/5

Customer services were excellent. Item was out of stock at time of ordering but was sent soon after coming back in stock. Items were sent missing 2 dimmer knobs, but this was quickly and easily resolved.

4 weeks ago
Peter R.
Peter R.
Reviewer
5/5

The customer service and everything was great!

4 weeks ago
Ka C.
Ka C.
Reviewer
5/5
1 month ago
Anonymous
Anonymous
Reviewer
5/5
1 month ago
Nicholas Pierce
Nicholas Pierce
Reviewer
5/5
1 month ago
Anonymous
Anonymous
Reviewer
5/5
1 month ago
Niclas
Niclas
Reviewer
5/5

Very fast delivering

1 month ago
Randeep
Randeep
Reviewer
5/5

Great kit, have purchased many devices over the years.

2 months ago
Christian
Christian
Reviewer
5/5

Very fast, very reliable. Thanks a lot!

2 months ago
Anonymous
Anonymous
Reviewer
5/5
2 months ago
RYAN
RYAN
Reviewer
5/5
2 months ago
Anonymous
Anonymous
Reviewer
5/5

Easy to purchase and I love the (I guess automatic) delivery updates from order to doorstop!

2 months ago
Anonymous
Anonymous
Reviewer
5/5

responded to technical questions promptly, fast delivery and well packaged thank you

2 months ago
Anonymous
Anonymous
Reviewer
3/5
2 months ago
Glen W.
Glen W.
Reviewer
5/5

Perfect

2 months ago
Peter
Peter
Reviewer
5/5

Very responsive

2 months ago
Mark
Mark
Reviewer
5/5

Arrived on time well packed.

3 months ago
Anthony Nash
Anthony Nash
Reviewer
5/5

Third time ordering from Samotech. Always great comms and quick delivery.

3 months ago
Roger J.
Roger J.
Reviewer
5/5
3 months ago
Jamie
Jamie
Reviewer
5/5

Fast delivery easy to use website!

3 months ago
Kieran P.
Kieran P.
Reviewer
3/5

Website okay but not that easy to navigate. Took me a while to find and order what I needed.

3 months ago
ANDREW SMITH
ANDREW SMITH
Reviewer
5/5

Easy to use website, excellent delivery, and item was easy to install. Will use again.

4 months ago
Tómas Aron
Tómas Aron
Reviewer
5/5

The service is the best! had some misunderstanding on my behalf and they answered everything I have in a professional manner and quick!

4 months ago
Anonymous
Anonymous
Reviewer
3/5

Great that items were dispatched promptly when they came back in stock. Had to phone Royal Mail twice though, as they failed to deliver the item when they said they would. Took two working days longer than expected.

4 months ago
Piotr Ptasinski
Piotr Ptasinski
Reviewer
5/5

Always great and fast service

4 months ago
Anonymous
Anonymous
Reviewer
5/5

Fast efficient delivery, thermostat works well with home assistant

4 months ago
Anonymous
Anonymous
Reviewer
5/5
4 months ago
Anonymous
Anonymous
Reviewer
5/5

Fast delivery as always

4 months ago
Anonymous
Anonymous
Reviewer
5/5
5 months ago
Christian
Christian
Reviewer
4/5

Cost is less than Amazon for the same products but delivery time is longer. If your happy with this is it fantastic valve for money.

5 months ago
David W.
David W.
Reviewer
5/5

Dispatch was delayed by holidays - but to compensate, delivery was free.

5 months ago
Matthew
Matthew
Reviewer
5/5

Wonderful service, thank you!

5 months ago
Samantha
Samantha
Reviewer
5/5

Very quick service and response

5 months ago
Anonymous
Anonymous
Reviewer
5/5

Good service

6 months ago
Ben
Ben
Reviewer
5/5

Easy to use website and delivery was superfast!

6 months ago
David Greaves
David Greaves
Reviewer
5/5

Super fast delivery.

6 months ago
Mathew D.
Mathew D.
Reviewer
4/5
6 months ago
James Millne
James Millne
Reviewer
5/5
6 months ago
Alastair
Alastair
Reviewer
5/5

Excellent item that fits perfectly and is great value for money. Super fast delivery as well.

6 months ago
Martin O.
Martin O.
Reviewer
5/5

Great site, easy to use, gives plenty of detail about products with downloadable information to make informed choices.

7 months ago
Steven F.
Steven F.
Reviewer
5/5

Swift delivery. Smooth purchase process. Ordered direct for cheaper prices.

7 months ago
Fraser S.
Fraser S.
Reviewer
5/5
7 months ago
Anonymous
Anonymous
Reviewer
4/5
7 months ago
Rahul Parmar
Rahul Parmar
Reviewer
5/5
8 months ago
Antony
Antony
Reviewer
5/5

Very quick customer service via email.

8 months ago
Ben M.
Ben M.
Reviewer
4/5

Difficult to find the product search function (on mobile) and no filters possible. Would be nice to see a product hierarchy so that I can see at a glance every type of product you sell

8 months ago
Jamie
Jamie
Reviewer
5/5

Order arrived on time, in good condition. No cmplaints.

8 months ago
DIANE BURRELL
DIANE BURRELL
Reviewer
5/5

Item easy to find, order and super fast delivery

8 months ago
Rahul P.
Rahul P.
Reviewer
5/5
8 months ago
David T.
David T.
Reviewer
3/5

Was out of stock, and email to customer services was only partly resolved requiring me to resend each question one at a time. Very laborious.

8 months ago
Alex
Alex
Reviewer
5/5

Quick, efficient and timely delivered order.

8 months ago
Anonymous
Anonymous
Reviewer
5/5

good product and fast delivery

9 months ago
Anonymous
Anonymous
Reviewer
5/5
9 months ago
Richard Stooks
Richard Stooks
Reviewer
5/5
9 months ago
Lee K.
Lee K.
Reviewer
5/5

Really good products and super fast delivery

9 months ago
Andy Martin
Andy Martin
Reviewer
5/5

Very easy and quick. More choice than buying via Amazon. Great product for Philips Hue/Apple Homekit compatibility.

9 months ago
Carl
Carl
Reviewer
5/5
9 months ago
Alan E.
Alan E.
Reviewer
4/5

Ordering was easy, once I figured out how to navigate the website. Delivery was pretty quick, although it was just by untracked Royal Mail, which is unusual these days for an order that was £125. I'd have preferred to be able to track my delivery and choose delivery options.

9 months ago
PATRICK WYATT
PATRICK WYATT
Reviewer
5/5
10 months ago
David Webster
David Webster
Reviewer
5/5
10 months ago
Anonymous
Anonymous
Reviewer
4/5
10 months ago
Gordon Barclay
Gordon Barclay
Reviewer
5/5
10 months ago
David W.
David W.
Reviewer
5/5

Excellent service

10 months ago
Carl S.
Carl S.
Reviewer
4/5

Would suggest on the website that the product categories are always accessible. Once you navigate into a particular section you lose track of where you are … breadcrumbs back to the top level of each category would be useful.

11 months ago
Stephen Turner
Stephen Turner
Reviewer
5/5
11 months ago
Anonymous
Anonymous
Reviewer
5/5
11 months ago
Neil McRae
Neil McRae
Reviewer
5/5
11 months ago
Nicholas P.
Nicholas P.
Reviewer
5/5
11 months ago
Sean
Sean
Reviewer
5/5
11 months ago
David W.
David W.
Reviewer
5/5

Excellent service and helpful customer support

11 months ago
Brian S.
Brian S.
Reviewer
5/5

I found the website easy to navigate, placing the order was easy and communication on order status was excellent.

11 months ago
Anonymous
Anonymous
Reviewer
5/5

Quick and easy

11 months ago
Derek
Derek
Reviewer
5/5
12 months ago
David W.
David W.
Reviewer
4/5

Rapid delivery and good customer service

12 months ago
Anonymous
Anonymous
Reviewer
4/5

Service was speedy and items as described. Website is hard to navigate though. Strange there is no way of browsing by category of product.

12 months ago
Jonathan Drake
Jonathan Drake
Reviewer
5/5
12 months ago
Peter
Peter
Reviewer
5/5

Excellent in all aspects

12 months ago
Chris
Chris
Reviewer
5/5
12 months ago
Anonymous
Anonymous
Reviewer
5/5

Good service, prompt delivery and good information on the website

1 year ago
Mark C.
Mark C.
Reviewer
5/5

Easy to use,

1 year ago
Anonymous
Anonymous
Reviewer
4/5

The ability to browse by product category would make the shop easier to navigate

1 year ago
Rob Malone
Rob Malone
Reviewer
5/5

Please don’t ever stop selling or making these units. They are by far the best dimming and smart units I have ever had the pleasure to work with. I have work with big brands like L**ron, and many different single stand alone dimmers and nothing works as smooth and trouble free as these. Have installed probably near 100. Such great features available.

1 year ago
James
James
Reviewer
5/5

Super fast delivery. Great service. Really pleased.

1 year ago
Alan
Alan
Reviewer
4/5
1 year ago
Michael
Michael
Reviewer
4/5
1 year ago
Alexei W.
Alexei W.
Reviewer
5/5

Brilliant customer service and product from an international shopper

1 year ago
Ken J.
Ken J.
Reviewer
5/5

Good service. Product rock solid.

1 year ago
Richard
Richard
Reviewer
4/5

As Samotech has lumped its web site and customer service in with delivery I have had to remove one star due to the ever decreasing service offered by the Royal Mail. According to the Royal Mail tracking system they were apparently stil waiting for the package after 2 days, this on a 48 hour delivery schedule. After contacting Samotech the package did arrive the next day, so it would appear that the Royal Mail did have my package after all! A choice of using a different courier would be appreciated.

1 year ago
Trevor N.
Trevor N.
Reviewer
5/5

The purchase process was great, product information was easy to find and when I had a specific question about a product the team were quick to respond.

1 year ago
Anonymous
Anonymous
Reviewer
4/5

Fast delivery and the packaging was top-notch! However, the website could use some tweaks, especially in clarifying product details which at times can be a bit vague.

1 year ago
Bob
Bob
Reviewer
5/5

Everything ways up to scratch. Fully updated with progress of the order. Good service.

1 year ago
Anonymous
Anonymous
Reviewer
5/5

Item delivered quickly and works exactly as expected.

1 year ago
Darren
Darren
Reviewer
4/5

website is basic but does what it needs to had no issues with delivery etc.

1 year ago
Marcus B.
Marcus B.
Reviewer
5/5

Fast responses to any questions, and fast packaging for delivery. I've returned to Samotech a few times now.

1 year ago
Anonymous
Anonymous
Reviewer
5/5
1 year ago
Tómas Aron Jónsson
Tómas Aron Jónsson
Reviewer
5/5
1 year ago
Dave C.
Dave C.
Reviewer
5/5
1 year ago
Thomas Cheyney
Thomas Cheyney
Reviewer
5/5
1 year ago
Chris
Chris
Reviewer
5/5

Item was dispatched very quickly

1 year ago
Piu L.
Piu L.
Reviewer
5/5

I was worry after I placed a big order but same as other people’s review, they ship out my order in 1st class royal mail and received them within a short time. Excellent delivery and CS.

1 year ago
Ewan Forster
Ewan Forster
Reviewer
5/5

Customer services answered my questions quickly and I received the product in a couple of days

1 year ago
Albert C.
Albert C.
Reviewer
5/5
1 year ago
Tom
Tom
Reviewer
5/5

Fast delivery

1 year ago
Curtis
Curtis
Reviewer
5/5

Very happy with the service

1 year ago
Verified Buyer
Verified Buyer
Reviewer
5/5

Always fast and efficient. This was my 3rd order with Samotech (which speaks for itself)

1 year ago
Anonymous
Anonymous
Reviewer
5/5

Order arrived quickly

1 year ago
Richard G.
Richard G.
Reviewer
5/5
1 year ago
Marcus
Marcus
Reviewer
5/5
1 year ago
Gareth G.
Gareth G.
Reviewer
5/5

great customer service

1 year ago
Gary C.
Gary C.
Reviewer
5/5

1st class service.

1 year ago
Alan
Alan
Reviewer
5/5

Quick responses to questions. Quick delivery of orders.

1 year ago
Anthony N.
Anthony N.
Reviewer
4/5

The website can be a little slow at times. Would probably be better hosted in aws s3 or azure blob. Delivery was SUPER quick, really impressed!

1 year ago
Christopher Turner
Christopher Turner
Reviewer
3/5

Customer service and delivery were fine. But website is a bit glitchy and doesn't seem optimized for mobile.

1 year ago
Jose D
Jose D
Reviewer
5/5

Extremely easy to order. Was not in stock when originally wanted to order for signed up to be alerted once back in stock. 3 were ordered and quickly received. Had them up and running in about 5 minutes. Only suggestion would be to include a small piece of double sided tape to secure them to the wall or whichever place works best… Will buy from again and recommend.

1 year ago
Marcus
Marcus
Reviewer
5/5

I'm impressed with what appears to be a very professional and responsive company that is selling good products. I had a very fast and informative response when I asked a question and orders have been dispatched very quickly. I could also track my order which was reassuring.

1 year ago
Stuart Hughes
Stuart Hughes
Reviewer
4/5

The website is a bit poor and not the easiest to find what products you have available. I.e. it would be nice to be able to filter on ZigBee products as an example. I would recommend promoting which smart hubs your devices are compatible with and which drivers can be used from that platform. I.e. I'm using Hubitat and the switch and SM323s work very well once paired. Your customer service has a good turn around time when logging an enquiry. Great!

1 year ago
Dave H.
Dave H.
Reviewer
5/5

Really good - arrived fast and all very straightforward

1 year ago
Matthew
Matthew
Reviewer
5/5
1 year ago
Peter Ansell
Peter Ansell
Reviewer
5/5
1 year ago
Verified Buyer
Verified Buyer
Reviewer
5/5

The model I ordered was not available so I was sent a higher spec version. Deliver was quick and the packaging was sufficient to prevent damage in transit.

1 year ago
Verified Buyer
Verified Buyer
Reviewer
5/5
1 year ago
Anonymous
Anonymous
Reviewer
4/5

Customer service very good.I found the website is missing measurements

1 year ago
Anonymous
Anonymous
Reviewer
5/5

Fast Delivery

1 year ago
Peter
Peter
Reviewer
5/5

I was pleasantly surprised by the fast delivery and fantastic prices! Initially, I was considering making the purchase on Amazon, but I opted to buy here instead to save some money. And to my delight, the order was delivered the very next day!

2 years ago
Adrian Li
Adrian Li
Reviewer
5/5
2 years ago
Ian
Ian
Reviewer
5/5

Accurate description and incredibly fast delivery

2 years ago
Martin Tyler
Martin Tyler
Reviewer
5/5

Still providing what customers need while (in my case) Philips has a gap in their product base. Smart idea and just works.

2 years ago
Alex S.
Alex S.
Reviewer
5/5
2 years ago
Ben Sanders
Ben Sanders
Reviewer
5/5
2 years ago
Kevin
Kevin
Reviewer
4/5

Fast delivery and no problems with customs (shipment to germany)

2 years ago
Richard S.
Richard S.
Reviewer
5/5
2 years ago
James S.
James S.
Reviewer
5/5
2 years ago
Ben D.
Ben D.
Reviewer
5/5

Good prices and quick delivery. Rapidly becoming my go to source for smart home kit.

2 years ago
Franz C.
Franz C.
Reviewer
5/5

I would highly recommend Samotech to anyone looking to upgrade their home with smart devices. Their selection of products is great, support team is knowledgeable and very helpful, and after-sales service is top-notch.

2 years ago
John Hutton-Leggat
John Hutton-Leggat
Reviewer
5/5
2 years ago
Anonymous
Anonymous
Reviewer
5/5

I haven’t tested the devices yet, however, ordering and delivery was easy, and look forward to getting them setup.

2 years ago
Anonymous
Anonymous
Reviewer
5/5
2 years ago
Anonymous
Anonymous
Reviewer
5/5

Everything was perfect

2 years ago
Anonymous
Anonymous
Reviewer
5/5
2 years ago
ANDREW
ANDREW
Reviewer
5/5

Great website, great products and great delivery.

2 years ago
Claire Peacock
Claire Peacock
Reviewer
5/5

Fast dispatch via 1st class post. I also love the notification emails that you can request when something is out of stock, letting you know when they are back in stock.

2 years ago
Dan
Dan
Reviewer
5/5

Fast delivery, great experience.

2 years ago
David
David
Reviewer
5/5

Easy to order online, delivery was next day as well (ordered Friday, arrived Saturday morning). Great service.

2 years ago
Anonymous
Anonymous
Reviewer
5/5
2 years ago
Simon
Simon
Reviewer
5/5
2 years ago
Geoff Bluck
Geoff Bluck
Reviewer
5/5

First class service arrived on time

2 years ago
Jan B.
Jan B.
Reviewer
5/5

Great service, delivery to Germany was quite fast and there were no problems with the customs.

2 years ago
Anonymous
Anonymous
Reviewer
5/5
2 years ago
Andrew
Andrew
Reviewer
5/5

Easy to use website, fast delivery

2 years ago
John B.
John B.
Reviewer
5/5

I think the website is well laid out, it's easy to find what you're looking for and if you're not sure exactly what you need, there's all the information you need, clearly laid out, to help you choose the correct product.

2 years ago
James
James
Reviewer
5/5

Products not always in stock, I had to wait a while for this to come back into stock and only one was available. Delivery was very quick.

2 years ago
Markus D.
Markus D.
Reviewer
5/5

Good service.

2 years ago
Chris
Chris
Reviewer
5/5
2 years ago
mark wyatt
mark wyatt
Reviewer
5/5

Exellent website for diy smarthome essentials, fast delivery great coms and very competitive pricing 5*

2 years ago